While Sacred Melanin is out of office, our website will remain operable. Any orders placed throughout this time will be fulfilled upon returning & shipped the following week. Always check your email, social media and or the announcement bar located on the home page of the site for any travel dates.
Orders are fulfilled via fulfillment center everyday, but due to the many planetary shifts that we are experiencing, we are requesting USPS to pick up orders only once a week. After items are fulfilled at the fulfillment center, they will THEN be shipped to our office to add Sátin Marché's alkemy to your order.
Expect a 2 to 3 week window for all Sacred Melanin apparel deliveries. If you have purchased Sacred Melanin apparel along with anything outside of apparel, all items will be shipped together, not separate - Again, expect a 2 to 3 week window for all Sacred Melanin merch deliveries, thus ordering any other products, they will be bundled together. As this may cause delays, please know that we are working smarter not harder for all parties involved.
You will receive a tracking number stating that the package has arrived to us in Oklahoma. No, your package is not lost. Our office is located in Lawton, OK.
Please do not send us a DM to Sacred Melanin or Satin Marche on social media about your order. Fill out the Contact Us form for all order inquiries.
If a package has to be re-shipped for any reason (incorrect address, etc.) you will receive an invoice for a reship fee.
Please know, we are not responsible for any mishaps created by any postal services, but we will do our part to communicate with our customers & postal services to resolve all issues with love.